Frequently asked questions
Purchase your tickets and Multi-day passes here.
Would you like to work at Valle Nevado? Send your C.V. to seleccion@vallenevado.com.
Send your request to vcorporativo@vallenevado.com.
Send us your idea or proposal to prensa@vallenevado.com or lbarra@vallenevado.com.
Discover all the benefits and promotions for this winter here.
All the information about our Mountain Report here.
Check the season pass prices here.
Did you lose something? Write to us at sac@vallenevado.com.
To book or request a quote, write to us at reservas@vallenevado.com.
Check out our packages and Ski Days here.
- We are counting down the days to start the season! We will announce it on our social media channels and our website as soon as we have a date.
- The snow has arrived and the wait is almost over! Stay tuned to our social media channels or our website.
- The snow is here! We open on [MONTH] [DAY], 2026.
- Hotel Puerta del Sol, Hotel Tres Puntas, and Aconcagua Ski Residences open on June 19.
- Hotel Valle Nevado opens on June 26.
Tickets are loaded onto the physical Valle Plus card and come with a flexible option for any day of the season. Check the terms and conditions at vallenevado.com. Coupon Books operate in a 10-day format, have no date restrictions, and can be shared among multiple people. If you visit on the same day, you must use two separate Valle Plus cards. Buy here.
Valle Lounge is open from 10:00 AM to 6:00 PM. Check more information here.
Find out about snow prices and promotions here
Write to us at valleplusonline@vallenevado.com explaining what happened, and we will find a solution. Please include your name, RUT/ID, purchase order, and receipt.
Want to ride the Gondola and experience the best snow in the Southern Hemisphere? Check rates here. Not available from [MONTH] [DAY] to [MONTH] [DAY], 2026.
You can view all prices here.
It is a single-day ticket with a fixed date that you choose at the time of purchase. It has limited availability, dynamic pricing, and the date cannot be modified after purchase. If you have any questions, write to us at valleplusonline@vallenevado.com. We will reply as soon as possible, within a maximum of 3 days.
The Flex (or Flexible) Ticket allows you to ski on any day of the Winter 2026 season, provided that Valle Nevado is operational and solely on the slopes designated for that day.
Review the dates here.
If you love snow, it’s always a good time to come! Check slope and snow conditions here.
Everything about the My Week Day Pass here.
Review and buy here.
Of course you can, but we recommend buying online because it is faster and exclusive promotions are available.
They operate from 09:00 AM to 5:00 PM.
You can purchase it in person at any of our ticket offices.
There is no half-day ticket, but we do have excellent promotions here.
Yes, packages are available. Learn about Ski Days here.
Please write to us at valleplusonline@vallenevado.com so we can look into your situation.
You can travel up and experience the snow for free. However, if you wish to ride the Gondola, you will need a ticket. Purchase it here.
We do not offer the option for trekking or randonnée during the winter, as it requires specific mountain safety protocols and conditions.
Discover our various activities and services here.
We have parking lots at Plaza la Góndola; we recommend arriving early to guarantee availability. We also have accessible parking spaces for people with reduced mobility at both Plaza la Góndola and the Hotel Platform.
If you have a ticket or season pass, you can use the courtesy shuttles to move between Plaza La Góndola and the Platform, allowing you to access all shops and restaurants in Valle Nevado.
You can view the road schedule here.
The slopes are open from 09:00 AM to 5:00 PM. For more information, visit here.
Recommendations: — Always carry tire chains in your vehicle; Carabineros (police officers) will request them. — Plan your drive up: use Waze and check the route condition changes here. — If you have a Valle Plus card, reload it before heading up here.
A lift ticket is the pass that grants you access to use the ski lifts (chairlifts and gondola) within Valle Nevado. Its primary function is to transport you from the base to the resort’s various slopes so you can ski or snowboard during the day. The ticket is loaded onto the reloadable Valle Plus card. It is valid for one day, is personal, and is non-transferable.
A Season Pass is a membership that grants unlimited access to Valle Nevado’s lifts and slopes during the entire winter season, eliminating the need to purchase daily tickets each time you visit the resort. It is designed for those who ski or snowboard frequently and want to enjoy the mountain all season long with greater convenience and savings. It is loaded onto the Valle Plus card. It is a registered, non-transferable product, and different types are available depending on your needs: https://www.vallenevado.com/en/season-passes/
The Valle Plus Card is a reloadable chip card where you can load your lift tickets, season passes, and other ski access for Valle Nevado. You can purchase it for $6,000 CLP at any ticket office in the resort.
Check prices and purchase tickets or Season Passes here.
Here.
You only need to buy 1; it is reusable and reloadable.
No, it is not necessary; you can use your card from the previous season.
It is the perfect place to learn how to ski or snowboard. More information: https://www.vallenevado.com/en/ski-and-snowboard-school/
It is located next to Hotel Valle Nevado and at the top station of La Góndola. View the map here.
- Beginner: You have never skied or snowboarded before, or you know the basics and feel comfortable on green slopes.
- Intermediate: You feel comfortable making turns and riding on blue slopes.
- Advanced or Expert: You are capable of riding in all types of snow conditions and slopes.
Prices and Reservations here.
Plenty of enthusiasm, your helmet, goggles or sunglasses, gloves, ski or snowboard boots, winter clothing, sun protection, and you’re ready to enjoy!
The season normally runs between June and October. We always announce the opening date on our Instagram @valle_nevado (are you following us?) and on our website.
We have 47 slopes, 13 lifts, and La Góndola.
Of course you can, and it is absolutely worth it. We look forward to welcoming you!
We have plenty of activities for both skiers and non-skiers. Review them here.
We have 3 Hotels and a Ski Residences: Hotel Valle Nevado, Hotel Puerta del Sol, Hotel Tres Puntas, and Aconcagua Ski Residences. They operate between June 19 and October 4 to welcome guests, though this is subject to change depending on weather and snow conditions.
Write to us at reservas@vallenevado.com.
You can use Waze (navigate) or learn how to get here here.
During the winter, carrying tire chains is mandatory and we recommend using them, primarily during snowfalls and the days immediately following them. Additionally, Carabineros de Chile requires them at their route checkpoints.
The interconnection benefit allows you to ski in both Valle Nevado and La Parva using a single pass or ticket.
Yes. Starting this season, all guests staying at the hotels (Valle Nevado, Puerta del Sol, and Tres Puntas) and at Aconcagua Ski Residences have the interconnection benefit between Valle Nevado and La Parva included in their tickets.
The crossing to La Parva is done from Cima Ancla in Valle Nevado, entering through the Tórtolas sector in La Parva. To return to Valle Nevado, you must take the operating hours of the lifts into account and plan your return before 4:00 PM. Before crossing, we recommend checking the Valle Nevado Mountain Report and the La Parva Mountain Report to find out the status of the interconnection, the lifts, and the mountain conditions.
Yes, it is possible to purchase the Valle Nevado and La Parva interconnection add-on. This product is available exclusively at our ticket offices and its price varies, so we recommend checking the current price directly at the time of purchase.
Intermediate – advanced.
This benefit is subject to weather, operational, and safety conditions. We always suggest checking the Valle Nevado Mountain Report and the La Parva Mountain Report.
It operates during the same hours as the slopes, but you must plan your return from La Parva before 4:00 PM.
It is the sole responsibility of the user to plan their route and skiing schedule to ensure they can return to Valle Nevado before the designated lifts close. In the event that you fail to do so, Valle Nevado is not responsible for transportation or any associated costs.
At our ticket offices.
You can ski on all slopes in both La Parva and Valle Nevado.
Yes.
