Frequently asked questions

Hi, you can purchase tickets and multiday tickets here.

Hi, do you really like snow? Send us your resume to

Hi, send us your idea or proposal to or


Hi, you can see all the benefits and promotions for this winter here

Hello, all about snow, slopes and road here.

Hello, for season pass values check here.

Hi, did you lose something? Write to us at

Hello, to book or quote write us at

Hello, learn about packages and Ski Days here

Hello, we are counting down the days to start the season and ski! We will announce it on RR.SS. and our website as soon as we have the date.

Hello, the snow is here and it won’t be long now! Keep an eye on our PR or website.

Hello, the snow is here! We open on June 21, 2024.

The tickets are loaded on a physical Valle Plus card, they come with flexible option for any day of the winter season or fix date, for weekdays only, check conditions at

The Multiday rickets in 10 days format, have no date restriction and you can divide them in several people, if you go the same day you must use two Valle Plus cards.

Hello, Valle Lounge is open from 10:00 am to 8:00 pm.

Hi, you can see snow prices and promotions here.

Hello, write us at explaining what happened and we will look for a solution. Please send us your name, RUT/ID, purchase order and receipt.

Hi, want to hop on the Gondola and experience the best snow in the southern hemisphere? Values here.

Hello, you can see all the prices here.

Hello, High Season is from July 1 to July 16, 2024 and holidays. Low Season is from Monday to Friday, except holidays and period from July 1 to July 16, 2024.

Hello, it is a ticket to ski only on the selected date.

Hello, tickets can only be used on the selected date. If you were not able to use it we can evaluate your case. To do so, please write to We will get back to you as soon as possible and within a maximum of 4 days.

In winter it is mandatory to carry chains and we recommend using them, mainly during snowfalls and the days after them.

To make a reservation you can write to

We have three hotels: Hotel Valle Nevado, Puerta del Sol and Tres Puntas. You can get to know them here.

Many for skiers and non-skiers. You can check them here.

Yes, and it’s worth it.

There are tracks for all levels: 50% for beginners and intermediates, and 50% for advanced and experts.

40 tracks, 14 aisles, and The Gondola.

Normally between June and October, and we always announce the opening on social media (are you following us?) and on our website.

Desire, helmet, anti-goggles or sunglasses, gloves, ski or snowboard boots, winter clothing, sun protection, and scarf.


Beginner: you have never practiced skiing or snowboarding, or if you know the basic concepts and feel comfortable on green slopes.
Intermediate: you feel comfortable making turns and on blue slopes.
Advanced or Expert: you are capable of riding on all types of snow and slopes, including steep slopes and off-piste.

Next to the Valle Nevado Hotel and at the top of La Góndola. See map here.

The perfect place to learn to ski or snowboard.

No, you can use the card from the previous season.

Only 1, it is reusable and rechargeable.

You can view prices and purchase tickets or Season Passes here.

The Valle Plus card is a chip-enabled card that stores the ski lift tickets you purchase and allows you to access the ski lifts at Valle Nevado. It has a cost of $5,000 and can be purchased here.

It is a card (Valle Plus) that allows the use of the Valle Nevado ski lifts for the entire snow season. It is personal and non-transferable.

It is a card (Valle Plus) that allows the use of the Valle Nevado ski lifts. It is daily, personal, and non-transferable.

Hello, the tracks are open from 09:00 to 17:00 hours. For more information, click here.


  • Always carry chains, the Carabineros will ask for them.
  • Plan your ascent: use Waze and check the weather conditions here.
  • If you have a Valle Plus card, recharge it before going up here.
  • If you have a Jeep car, you have preferential parking.

Hello, you can check the schedule for the road here.

Hello, if you have a ticket or season pass, you can use the courtesy cars to get closer to the slopes.

Hello, we have parking spaces. Arrive early to ensure availability.

Hello, discover activities and services here.

Hello, you can go up and experience the snow for free. Additionally, you can take a Gondola ride, for which you need a ticket. Buy it here.

Hello, you can write to us at

Hello, yes. Learn about the Ski Days here.

Hello, there is no half-day ticket, but there are very good promotions here.

Hello, you can buy it here.

Hello, they operate from 09:00 to 17:00 hours.

Hello, it is possible, but it’s faster and there are exclusive promotions if you do it online here.

Hello, check here.

Hello, everything about Week Day here.

Hello, if you are a snow enthusiast, always! Check the snow and slope conditions here.

Hello, to check dates, please review here.

Hello, write to us at and explaining when you want to come up, the reason, the car’s license plate, and the names and ID numbers of those who would be going. The email must be sent 48 hours before coming up, and you must show the response.

Hello, many! Check here and follow us on Instagram @valle_nevado for more.

Hello, to get to Valle Nevado you can use Waze (go) or learn how to get here.